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💬 Use Case

Secure Conversational AI

Protect chatbots, virtual assistants, and customer support agents from attacks while ensuring safe, compliant interactions.

What we protect

Security for every type of conversational AI

🎧

Customer Support Bots

AI agents handling customer inquiries, troubleshooting, and service requests across chat, email, and voice.

🛒

Sales Assistants

Conversational AI guiding customers through product selection, pricing, and purchase decisions.

👥

HR & Employee Bots

Internal assistants helping employees with benefits, policies, onboarding, and IT support.

🏦

Financial Advisors

AI assistants providing account information, transaction support, and financial guidance.

🏥

Healthcare Assistants

Patient-facing bots for scheduling, symptom checking, and medical information.

🤖

General-Purpose Assistants

Versatile AI assistants embedded in products, websites, and mobile apps.

The security challenges

Conversational AI faces unique attack vectors

🎯 Prompt Injection

Attackers craft messages that manipulate your bot into ignoring instructions, revealing system prompts, or performing unauthorized actions.

🔓 Data Extraction

Social engineering attempts to get your bot to reveal customer data, business information, or internal knowledge.

☠️ Toxic Outputs

Adversarial inputs that cause your bot to generate offensive, harmful, or brand-damaging responses.

💳 PII Leakage

Customers sharing sensitive data in conversations that gets stored, logged, or sent to third parties.

How BladeRun protects conversational AI

Inline security at every message

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Request / Response Flow

User

Sends message

BladeRun

Scan & filter

LLM

Generate response

BladeRun

Scan & sanitize

User

Receives response

Key capabilities

Everything you need to secure conversational AI

🛡️

Input Filtering

Block prompt injections, jailbreaks, and malicious inputs before they reach your LLM.

📤

Output Scanning

Catch toxic content, hallucinations, and policy violations in AI responses.

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PII Redaction

Automatically detect and redact sensitive data in both directions.

📊

Session Tracking

Monitor conversation patterns for anomalies and coordinated attacks.

Low Latency

Sub-10ms processing keeps conversations feeling natural and responsive.

📝

Audit Logs

Complete conversation history with security events for compliance.

Secure your conversational AI

Deploy chatbots and assistants with confidence

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